terms & conditions
Effective Date: 09/01/2025
Last Updated: 09/01/2025
These Terms & Conditions (“Terms”) govern your use of The Backstage Suite (“Software”) provided by The Backstage Group (“we,” “us,” or “our”). By accessing or using the Software, you agree to be bound by these Terms.
If you do not agree, please do not use the Software.
1. Eligibility
You must be at least 18 years old to use The Backstage Suite. The Software is not intended for children under 13.
By using the Software, you represent and warrant that you meet the eligibility requirements and have the legal authority to enter into these Terms.
2. Account Registration
To use certain features, you may need to create an account and provide accurate and complete information.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
You agree to notify us immediately of any unauthorized use of your account.
3. User Responsibilities
You agree to:
Use the Software in compliance with all applicable laws and regulations
Provide accurate information during account registration
Not attempt to interfere with or disrupt the Software or its services
Prohibited activities include:
Reverse engineering, copying, or modifying the Software
Using the Software to send spam or unauthorized communications
Attempting to gain unauthorized access to any part of the Software
4. Payment & Third-Party Services
The Backstage Suite itself does not process payments; all payments are handled through third-party providers such as Stripe, PayPal, or Square.
You agree to comply with the terms of these third-party services.
We are not responsible for any errors, delays, or issues arising from third-party payment providers.
5. Intellectual Property
All content, software, logos, graphics, and materials in The Backstage Suite are the property of The Backstage Group or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works without our prior written permission.
6. Data & Privacy
Your use of the Software is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
By using the Software, you consent to the collection and processing of your data as described in the Privacy Policy.
7. Limitation of Liability
To the maximum extent permitted by law:
The Backstage Group is not liable for any indirect, incidental, or consequential damages, including loss of revenue or data, arising from your use of the Software.
The Software is provided “as is”, without warranties of any kind, either express or implied.
8. Termination
We may suspend or terminate your account if you violate these Terms or engage in prohibited activities.
You may also terminate your account at any time by contacting us.
Upon termination, your access to the Software will be revoked, and we may delete your account and related data in accordance with our Privacy Policy.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the state where The Backstage Group is registered, without regard to conflict of law principles.
10. Changes to Terms
We may update these Terms periodically. The “Last Updated” date at the top will indicate when changes are made. Continued use of the Software constitutes acceptance of any updated Terms.
11. Contact Information
If you have questions or concerns about these Terms, please contact:
The Backstage Group
Email: hello.backstagegroup@gmail.com
Website: www.the-backstage-group.com
12. SMS Program Description & Messaging Use Cases
The Backstage Group Inc offers an SMS messaging program designed to provide customers with timely and relevant information related to our services. By opting in, you may receive text messages including, but not limited to, appointment confirmations and reminders, responses to inquiries, project or service updates, account notifications, marketing and promotional messages, special offers, and important service-related communications. Message frequency may vary depending on your interactions with our business. These messages are intended to enhance your experience, improve communication, and ensure you stay informed about your services and opportunities with The Backstage Group Inc.
You can opt out of receiving SMS messages at any time by replying STOP, or request assistance by replying HELP. Your consent to receive SMS messages is not a condition of purchase, and we are committed to protecting your privacy and handling your information in accordance with this Privacy Policy.
Message and data rates may apply to any SMS messages sent or received as part of The Backstage Group Inc’s messaging program. These charges are determined by your mobile carrier and are your responsibility. The Backstage Group Inc is not responsible for any fees charged by your carrier. Message frequency may vary. By opting in to receive SMS communications, you acknowledge and agree that you are responsible for any applicable messaging or data charges incurred.
Carriers are not liable for delayed or undelivered messages. The Backstage Group Inc does not guarantee that SMS messages will be delivered accurately or in a timely manner, as delivery is subject to effective transmission by your mobile carrier and other factors outside of our control. By participating in our SMS messaging program, you acknowledge that message delivery may be impacted by carrier network availability, service outages, or other technical issues.